Help Desk
The OIT Help Desk is the centralized contact for information technology support services.
713-348-HELP (4357)
helpdesk@rice.edu
Classroom Assistance
If you experience technical difficulties while teaching, call: 713-348-4989.
Monday - Thursday: 8:00 a.m. - 6:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
(except holidays)
Canvas Support
Global Canvas technical support is offered 24 hours a day, 7 days a week via hotline or chat. LOGIN TO CANVAS and select Help button in the Global Navigation bar.
For help with Canvas and other educational technology software, please email teaching@rice.edu.
For written documentation visit: TEACHING & LEARNING FAQ and the Remote Teaching Resources page.