Contact Us


Help Desk

The OIT Help Desk is the centralized contact for information technology support services.

713-348-HELP (4357)

Help Request Form


Classroom Assistance

If you experience technical difficulties while teaching, call: 713-348-4989.

On-site support is available:

Monday - Thursday: 8:00 a.m. - 6:00 p.m.

Friday: 8:00 a.m. - 5:00 p.m.

(except holidays)

Call back support available at all other times.


Canvas Support

Global Canvas technical support is offered 24 hours a day, 7 days a week via hotline or chat. LOGIN TO CANVAS and select the Help button in the Global Navigation bar.

For help with Canvas and other educational technology software, please email

For written documentation visit: TEACHING & LEARNING FAQ and the Remote Teaching Resources page.