Contact Us

 

Help Desk

The OIT Help Desk is the centralized contact for information technology support services.

713-348-HELP (4357)

helpdesk@rice.edu

 

Classroom Assistance

If you experience technical difficulties while teaching, call: 713-348-4989.


Monday - Thursday: 8:00 a.m. - 6:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
(except holidays)

 

Canvas Support

Global Canvas technical support is offered 24 hours a day, 7 days a week via hotline or chat. LOGIN TO CANVAS and select Help button in the Global Navigation bar.

 

For written documentation visit: TEACHING & LEARNING FAQ and the Remote Teaching Resources page.